Maybe I should give them another try, but the service advisors were rude, lacking in empathy, and lacking in empathy experience.
The person must have thought my oil change interval was 1yr/10k which is all other Toyotas, and didn’t order an oil change for my car. I talked to the manager as to why there was no mention of oil change in the receipt, and they said to come back next time, which I guess is an appropriate response, except not a word of apology was given.
Just read the reviews and avoid the knuckleheads I guess? It’s kind of a crapshoot.
I’m very confident in my wrenching abilities since I work on my track car, so I don’t mind missing out on dealer work which I am almost confident that I will do a better job than them.