Sounds like horseshit from the dealer.

 

That’s what i was thinking too. Talked with a service manager earlier today and they essentially said their hands are tied on how to fix it till they hear back from the Technician that was sent. Apparently more live data was requested earlier this week.

 

Were they plugging directly into the car's OBD port? A lot of dealers installed GPS trackers (some disclosed, some undisclosed to the buyer) and this can cause issues with trying to flash the ECU. I was "upsold" lo-jack tracking on my purchase so I know about it but your dealer might not know you have one. They need to take off the cover, unplug it and connect directly to the car's port. Tuners warn you about this before you flash.

 

I am actually not too sure. But i’ll definitely bring this up to them next time i speak with them. Thanks! i have to pop by the dealer tomorrow to drop off my loaner for another, it needs maintenance. Lol.

 

I only recently purchased the vehicle (8/22 of this year) so i’m not aware of any GPS trackers previously installed. But i’ll definitely have the dealer check. At this point the dealership has had my vehicle longer than i have (i dropped it off on 9/4).

 

It's pretty obvious if they're in there. They piggyback off the OBD port, so if you stick your head down in the driver's side footwell, pop off the little cover panel, you'll see it right there.

The OBD port itself should be made of a translucent, milky white-colored plastic. If it's anything but that, it may be worth investigating and making sure you don't have some bullshit in there.

That's a video outlining what was found and where.